THE SHAMIN TOUCH
Shamin Hotels’ portfolio invests in the brands you trust and know to ensure your stay is safe, complete, and at ease. In addition, we believe in cultivating each of our classic properties with signature touches, resources, styles, and services to enhance your stay and perfect the routine business meeting or unique special occasion.
We provide our associates with daily training on key service skills to make certain that we are exceeding your every expectation and highlight your memorable service experiences.
We instill four key drivers – empower, encourage, embrace, exceed - into every touch we provide:
- Empower our associates with pride and commitment
- Encourage ideas, character, and professional development
- Embrace the significance of personalized service
- And, above all, to continually exceed expectations
At Shamin Hotels, our associates are the most valuable resource in our service culture in additional to our commitment to you.
The Shamin Touch makes your stay and experience with us unique. We cater to each of our guest’s needs by dedicatating ourselves to the extraordinary details that make your travels, events, and meetings memorable. We are proud to offer you the best…with a touch more.